Michael E. Shaw
1054 E. Inca St.
Mesa, AZ 85203
(480) 446 7900
Twenty years
experience in the computer industry with over nine years experience in Unix,
network, and firewall administration:
UNIX
Skills
·
Unix systems: Sun Sparc, HP, IBM servers and workstations,
Red Hat Linux on Intel servers.
·
Unix operating
systems: Solaris, SunOS, HP-UX, AIX,
Red Hat Linux.
·
Unix shells and
utilities: Sh, csh, ksh, bash, sed,
awk, cgi.
·
Unix servers providing
the following services: NFS, NIS, DNS,
SMTP, NTP, FTP, sysloging.
Administration of Linux servers providing clustered Oracle 10g
configuration with EMC SAN, Sun clustered Oracle 9iRAC using Veritas volume
manager, web services, token authentication and reporting, license managers.
·
Unix clustered firewall
running CheckPoint NG firewall application with SecureClient VPN.
·
Use of C and Gnu
compilers, unix editors, Perl, license managers, shell scripts and utilities
for managing data and information, mail handlers, graphics viewers and editors,
html editor applications, and version control software.
·
Installation, training
and support of customer unix-based software applications.
·
Manage backup services
with Veritas NetBackup and perform manual backups with tar, dump, and mt in
shell scripts. Experience with Legato
Networker and PDC’s BudTool applications.
·
Document procedures and
maintain inventory of systems and configurations.
Network Skills
·
Network
architecture planning, configuration, and implementation.
·
Cisco network switches,
routers, and wireless access points support and administration.
·
Configure TCP/IP
networks utilizing Cisco switches, routers, access points and VLANs.
·
Utilize Cisco Works
management package and HP OpenView for network node management.
·
Perform IOS upgrades,
configure devices, back up configurations and flash to tftp servers for Cisco
equipment.
·
Network sniffer and
packet analyzers.
Customer Support
·
Perform unix user
account administration with home, data, and application directory maintenance.
·
Provide workstation installation, networking,
and application support to end-user.
·
Obtain and prepare
maintenance contracts with manufacturers/resellers for equipment and
applications support.
·
Resolve work order
tickets for customers in addition to on-call duties for network, servers, and
IT services administration.
Additional Skills
·
Utilize PC based
workstations and laptops for corporate desktop platform running Windows 2000
and XP.
·
Utilize desktop platform
with Microsoft applications: MS Exchange and Outlook, Excel, Word, PowerPoint,
Project, Internet Explorer, and Visio.
·
Experience with other PC
applications: Hummingbird Exceed,
Netscape, WordPerfect, Lotus – Notes, 123, CC:Mail. HotMetal Pro, Photoshop,
Flowcharter, WRQ Reflections, terminal emulators, zip, ssh, and ftp utilities.
·
Utilize PC based
versions of packet analyzers and utilities e.g. Snort, TCPDump, Nmap, Ethereal.
Employment
SEMATECH –
Austin, Texas – 5/89 to present
UNIX, Network, and Firewall Administrator, 11/95 to present
·
Nine years experience in
systems administration, application support and infrastructure support. Currently support corporate IT Unix servers
providing core unix services.
·
Support and administer
Sun servers running clustered Oracle 9iRAC database, Dell servers with EMC SAN
running Red Hat Linux and Oracle 10G cluster, CheckPoint firewall and VPN
services, and a centralized application and utilities software repository with
a solid understanding of UNIX-based operating systems, TCP/IP networking, and
security configurations and support.
·
Perform upgrades and
apply patches to unix servers and workstations as needed.
·
Support and administer
Sun server running Cisco equipment management application.
·
Monitor syslog and
firewall logs for intrusion detection.
Work with management and customer requirements to determine and
configure corporate security policies and Internet access.
·
Participate in corporate
wireless configuration, testing, and implementation.
·
Work with company
departments and engineering groups in determining workstation needs and
requirements. Work with vendors to size
and cost equipment, prepare purchase ordering, and obtain and configure systems
for supported platform configuration.
SEMATECH –
Austin, Texas – Continued
PC, Workstation, and Network Support Technician, 5/89 to 10/95.
·
6 years experience
providing PC workstation and server support for corporate infrastructure.
·
Worked with management
and end users to design a corporate supported PC platform configuration of
hardware and software to be the Consortium’s standard platform.
·
Configure, install, and
support PC platform for end users.
·
Utilize Heat work order
ticketing system to log and resolve customer requests, purchases,
installations, and support issues.
·
Provide support for
defining and maintaining corporate PC data and application servers.
·
Document procedures and
maintain inventory of systems and configurations.
Entre –
Austin, Texas – 8/88 to 5/89
PC Support Technician – Field Service
·
On-site customer
assignments, field service, installation, maintenance, and repair.
Consultant
and Service Technician - Austin, Texas – 11/87 to 8/88
Self employed PC Support Technician – Field Service
·
Field service,
installation, maintenance, and repair of PC and minicomputer systems.
CPU Maintenance/Percor
Inc. – Austin, Texas – 5/83 to 10/87.
Field Service
Engineer
·
Provided
maintenance and repair of Texas Instruments 990 minicomputer for both hardware
and software.
EDUCATION
·
Associates Degree in
Industrial Electronics. 1974 –
1976. Granite Falls Technical College,
Granite Falls, MN.
INDUSTRY
RELATED TRAINING
·
Red Hat Enterprise Linux
System Administration. RHCT
Certification.
·
Cisco training courses
on Router and Switch configuration, and CWSI management application.
·
Sun training on Cluster product
administration and Veritas Volume Manager for use with Sun Cluster product.
·
CheckPoint Training on
Firewall-1 product.
·
Network Associates
training on Network Analyzer Sniffer product.
PROFESSIONAL
MEMBERSHIPS
·
USENIX/SAGE association.
·
CACTUS
- Capitol Area Central Texas Unix Society.